Responsible Gambling
At ii89, your safety and wellbeing come first. We know gambling can be entertaining, but honestly, it's just as important to keep it under control. That's why we've put a range of tools in place to help you manage your play and stay within your limits.
Deposit Limits
To help you avoid spending more than you planned, you can set deposit limits on your account:
- Daily deposit limit
- Weekly deposit limit
- Monthly deposit limit
These limits are there to help you stick to a budget and keep track of your spending on our platform. If needed, you can adjust them at any time in your account settings.
Time-Outs
If you need to step away for a while, you can choose a temporary cool-off period:
- 24 hours
- 7 days
- 14 days
While your time-out is active, you won't be able to access your account, and marketing messages will be paused too. It's a simple way to take a break and focus on other things for a bit.
Self-Exclusion
If you'd prefer a longer break, or you feel it's best to stop gambling altogether for a period, we offer self-exclusion options:
- 1 month
- 3 months
- 6 months
- 12 months
Your account will remain inaccessible for the selected period. Once that time has passed, you can reactivate it if you choose to.
Account Closure
If gambling is starting to feel overwhelming or you're struggling to stay in control, please contact us directly at support@ii89.com to permanently close your account. Our team will support you through the process.
Recognising Problem Gambling
Some common warning signs can include:
- Spending more money or time gambling than originally planned
- Gambling to recover previous losses
- Borrowing money to fund gambling
- Hiding gambling behaviour from friends or family
- Feeling anxious, stressed, or irritable when not gambling
If these patterns keep showing up, it's important to seek professional support. Actually, getting help early can make a real difference.
Support Resources
We've partnered with organisations that provide support, advice, and practical help:
- Gambling Help Online: 1800 858 858 / gamblinghelponline.org.au
- Gamblers Anonymous: gamblersanonymous.org
- Lifeline Australia: 13 11 14 / lifeline.org.au
These services offer help for people dealing with gambling-related issues, along with useful information about responsible gaming. If you're worried, even a little, it's worth reaching out.
Age Restriction
Our services are strictly for people aged 18 years and over. We use verification checks to help prevent underage registration and gambling. Parents and guardians are also encouraged to use parental control software to kind of limit access to gambling websites.
Remember, gambling should pretty much always be seen as entertainment, not a way to make money. If it stops being enjoyable, please reach out for help.